Terms of service

Last updated: 20 October 2026

Who We Are

This website (www.thestraitsclothing.com) is operated by The Straits, a brand of Unperson Brands Group Private Limited (UEN 202347757H), registered in Singapore.

In these terms, "we", "us" and "our" refer to The Straits and Unperson Brands Group Private Limited. "You" refers to you, the user or customer.

Agreement

By using this website or placing an order, you agree to these Terms of Service, our Privacy Policy, our Shipping Policy, and our Return & Refund Policy. If you do not agree, do not use this website.

We may update these terms at any time by posting the revised version on this page. Changes take effect on the date shown at the top. Your continued use of the website after a change means you accept the updated terms.

Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use this website or place an order. By placing an order, you confirm that the information you provide is accurate and complete, and that you are authorised to use the payment method submitted.

Products

We make every effort to display our products accurately. However, colours and appearance may vary depending on your screen and device settings. Minor variations in colour, texture, or print placement are inherent to our materials and production methods and are not considered defects.

All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue any product at any time and to limit quantities at our discretion.

Orders and Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. Your order is not accepted until we confirm it and process your payment.

All prices are listed in Singapore Dollars (SGD). Prices do not include any applicable taxes or duties unless stated otherwise.

Please review your order carefully before submitting. Once an order has been accepted and processed, we may not be able to accommodate cancellation requests. If we cancel an order after payment, you will receive a full refund.

Shipping

Shipping is currently available to Singapore only. Delivery times are estimates and are not guaranteed. Full details are set out in our Shipping Policy.

If your parcel is lost or damaged in transit, contact us and we will work with the carrier to resolve it. See our Shipping Policy for details.

Returns and Refunds

All sales are final. We accept claims only for defective or incorrect items, subject to the conditions in our Return & Refund Policy.

This does not affect your rights under Singapore consumer law.

Your Account

If you create an account, you are responsible for keeping your login details secure and for all activity under your account. You may not transfer or assign your account to anyone else.

Acceptable Use

You may use this website for lawful, personal, non-commercial purposes only. You may not:

Use the website for any unlawful purpose or in violation of any applicable law
Reproduce, copy, sell, or exploit any part of the website without our written permission
Use automated tools, bots, scrapers, or similar means to access or interact with the website
Interfere with the website's operation or security
Impersonate any person or entity
Transmit viruses, malware, or other harmful code

We reserve the right to suspend or terminate your access at any time if we believe you have violated these terms.

Intellectual Property

All content on this site, including but not limited to product designs, graphics, logos, illustrations, text, photography, and the overall look and feel of the site, is the property of Unperson Brands Group Private Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Purchasing a product does not grant you any rights to our trademarks, designs, or other intellectual property.

Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those websites. Accessing them is at your own risk.

Disclaimer

This website and all products are provided "as is" and "as available". To the fullest extent permitted by law, we make no warranties, express or implied, regarding the website's accuracy, reliability, availability, or fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by Singapore law, The Straits, Unperson Brands Group Private Limited, and our officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or any product purchased through it.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including Singapore consumer protection law.

Indemnification

You agree to indemnify and hold harmless The Straits, Unperson Brands Group Private Limited, and our officers, employees, and agents from any claims, damages, or expenses arising from your breach of these terms or your use of the website.

Governing Law

These terms are governed by the laws of Singapore. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Singapore.

Severability

If any part of these terms is found to be unenforceable, the remaining provisions will continue in full force.

Platform

This website is hosted by Shopify. By using this website, you acknowledge that Shopify collects and processes certain data in accordance with Shopify's Privacy Policy. Any purchases you make are directly with The Straits. Shopify is not a party to the transaction.